Terms and Conditions at Spinplatinum Casino

Last Updated: December 23, 2025

Welcome to Spinplatinum. These Terms and Conditions govern your use of our website and services. By accessing or using Spinplatinum, you agree to be bound by these terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By registering an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of Spinplatinum after such modifications constitutes your acceptance of the updated terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is higher, to register an account and use our services. By creating an account, you confirm that you meet this age requirement and that all information provided during registration is accurate and truthful.

2.2 Geographic Restrictions

Our services are not available to residents of certain jurisdictions where online gambling is prohibited by law. It is your responsibility to ensure that your use of Spinplatinum complies with the laws applicable in your country or region. Restricted territories may include but are not limited to:

• United States of America and its territories
• United Kingdom
• France
• Netherlands
• Australia
• Any jurisdiction where online gambling is illegal

2.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. Spinplatinum will not be liable for any loss or damage arising from your failure to protect your account information.

Each player is allowed only one account. Creating multiple accounts is strictly prohibited and may result in the closure of all accounts and forfeiture of any winnings or bonuses.

3. Deposits and Withdrawals

3.1 Payment Methods

Spinplatinum accepts various payment methods for deposits and withdrawals, including credit cards, e-wallets, bank transfers, and cryptocurrencies. The availability of specific payment methods may vary depending on your location.

3.2 Deposit Limits

Minimum and maximum deposit amounts are determined by the chosen payment method and are displayed during the deposit process. We reserve the right to modify these limits at any time without prior notice.

3.3 Withdrawal Process

All withdrawal requests are subject to verification and processing times that vary depending on the payment method selected. Typical processing times range from 24 hours to 5 business days. Before processing a withdrawal, we may require you to provide identification documents to verify your identity and comply with anti-money laundering regulations.

Withdrawals must be made to an account or payment method registered in your name. Third-party deposits and withdrawals are strictly prohibited.

3.4 Verification Requirements

To protect against fraud and comply with regulatory requirements, we may request the following documents before processing withdrawals:

• Government-issued photo identification (passport, driver's license, or national ID card)
• Proof of address (utility bill, bank statement, or official correspondence dated within the last 3 months)
• Proof of payment method (copy of credit card, bank statement, or e-wallet screenshot)
• Selfie holding your identification document

4. Bonuses and Promotions

4.1 Bonus Terms

All bonuses and promotions offered by Spinplatinum are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits. These terms are provided with each promotional offer and must be read carefully before accepting any bonus.

4.2 Wagering Requirements

Unless otherwise stated, all bonuses carry wagering requirements that must be fulfilled before any winnings can be withdrawn. Wagering requirements specify the number of times you must wager the bonus amount or the combined amount of deposit and bonus before withdrawal is permitted.

4.3 Bonus Abuse

We reserve the right to void bonuses and any associated winnings if we detect bonus abuse, including but not limited to:

• Creating multiple accounts to claim bonuses repeatedly
• Using betting patterns designed to exploit bonus terms
• Colluding with other players to circumvent wagering requirements
• Using automated software or bots to place bets

4.4 Withdrawal of Bonus Funds

Bonus funds cannot be withdrawn until all wagering requirements have been met. If you request a withdrawal before completing the wagering requirements, any remaining bonus funds and associated winnings will be forfeited.

5. Gaming Rules and Fair Play

5.1 Game Integrity

All games offered on Spinplatinum use certified Random Number Generator (RNG) technology to ensure fair and unbiased results. We work exclusively with reputable game providers who are regularly audited by independent testing agencies.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, closure, and forfeiture of funds:

• Using automated betting software, bots, or scripts
• Colluding with other players or engaging in fraudulent behavior
• Exploiting software bugs or technical errors
• Engaging in money laundering or other illegal activities
• Using VPN or proxy services to circumvent geographic restrictions
• Reverse engineering or attempting to manipulate game outcomes

5.3 Irregular Play

We reserve the right to investigate any gameplay patterns that we consider irregular or suspicious. This includes, but is not limited to, identical betting patterns across multiple accounts, strategic betting to meet wagering requirements with minimal risk, or any other activity that suggests an attempt to gain an unfair advantage.

6. Responsible Gambling

6.1 Commitment to Responsible Gaming

Spinplatinum is committed to promoting responsible gambling and providing a safe gaming environment. We encourage all players to gamble responsibly and within their means. Gambling should be viewed as entertainment, not as a way to make money.

6.2 Self-Exclusion and Limits

We offer various tools to help you maintain control over your gambling activities, including:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Control the maximum amount you can lose over a specified period
• Session Time Limits: Receive notifications when you have been playing for a set duration
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Reality Check: Regular reminders of time spent and money wagered

6.3 Support Resources

If you feel that you may have a gambling problem, we encourage you to seek help from professional organizations such as:

• Gamblers Anonymous: www.gamblersanonymous.org
• GamCare: www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org
• Gambling Therapy: www.gamblingtherapy.org

7. Privacy and Data Protection

7.1 Personal Information

We collect, process, and store personal information in accordance with our Privacy Policy and applicable data protection laws. Your personal information is used solely for the purposes of providing our services, verifying your identity, processing transactions, and complying with legal and regulatory obligations.

7.2 Data Security

Spinplatinum employs industry-standard security measures, including SSL encryption, to protect your personal and financial information from unauthorized access, disclosure, or misuse.

7.3 Communication Preferences

By creating an account, you consent to receive communications from us, including promotional emails, SMS messages, and notifications about your account activity. You may opt out of promotional communications at any time through your account settings or by contacting our support team.

8. Intellectual Property

8.1 Ownership

All content on Spinplatinum, including but not limited to text, graphics, logos, images, software, and game content, is the property of Spinplatinum or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Restrictions on Use

You may not reproduce, distribute, modify, display, or create derivative works from any content on our website without our express written permission. Any unauthorized use of our intellectual property may result in legal action.

9. Limitation of Liability

9.1 Service Availability

While we strive to ensure that Spinplatinum is available 24/7, we do not guarantee uninterrupted access to our services. We are not liable for any loss or damage resulting from service interruptions, technical failures, or maintenance activities.

9.2 Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Spinplatinum. We are not responsible for the content, privacy policies, or practices of any third-party sites.

9.3 Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will meet your requirements or that they will be error-free, secure, or uninterrupted.

9.4 Indemnification

You agree to indemnify and hold harmless Spinplatinum, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

10. Dispute Resolution

10.1 Complaints Procedure

If you have a complaint or dispute regarding our services, please contact our customer support team first. We will make every effort to resolve the issue promptly and fairly. Complaints should be submitted in writing and include:

• Your account username and registered email address
• A detailed description of the issue
• Any relevant supporting documentation or screenshots
• The date and time of the incident

10.2 Escalation

If we are unable to resolve your complaint to your satisfaction, you may escalate the matter to our licensing authority or an independent Alternative Dispute Resolution (ADR) service.

10.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Spinplatinum is licensed. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Account Closure and Termination

11.1 Voluntary Closure

You may close your account at any time by contacting our customer support team. Before closing your account, you must withdraw all remaining funds and forfeit any active bonuses.

11.2 Suspension and Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms and Conditions or engaged in fraudulent, illegal, or abusive behavior. In such cases, any remaining funds may be forfeited, and we may report your activities to the relevant authorities.

11.3 Dormant Accounts

If your account remains inactive for a continuous period of 12 months, it will be classified as dormant. Dormant accounts may be subject to maintenance fees or closure at our discretion. We will make reasonable efforts to notify you before taking such action.

12. General Provisions

12.1 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

12.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any promotional terms, constitute the entire agreement between you and Spinplatinum regarding your use of our services.

12.3 Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any third party at any time without notice.

12.4 Waiver

Our failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision.

13. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms and Conditions or any aspect of our services, please contact our customer support team:

• Email: Available through our website contact form
• Live Chat: Available 24/7 on our website
• Help Center: Visit our comprehensive help section for answers to frequently asked questions

For information about our licensing and regulatory compliance, please visit the dedicated licensing page.

By using Spinplatinum, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.